Customer Service
Our offices will be closed on both Monday 4th June and Tuesday 5th June for the Bank Holiday and the Queens Diamond Jubilee. We re-open for business as usual on Wednesday 6th June.
Call Us
Call Us
Online Customer Service:
0800 054 2888
9am – 6pm Monday to Friday, 9am – 5pm Saturday. Excluding public holidays. For queries regarding www.origins.co.uk and any online purchases.

Head Office: 0870 034 6700
8.30am – 6pm Monday to Friday. Excluding public holidays. For queries regarding PR or Marketing and any other Head Office departments.

Consumer Care: 0800 074 6905
9am – 5pm Monday to Friday. Excluding public holidays. For queries regarding a store, or product purchased in store.
Email Us
You are welcome to email Origins Customer Service 24 hours a day,
7 days a week. We appreciate your inquiries and/or comments and will respond within 48 hours. Email Us.
My Account
How to Create an Account

In order to shop online you will need to create an account with Origins Online. All of the Personal Information you provide will be held in accordance with our Privacy Policy. Click here and fill out the requested information to create an account with Origins Online. By creating an account you can take advantage of exclusive shopping offers, new product launches, special sampling programs and much, much more.

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Benefits of Creating an Account

Creating an account is a great way to stay on top of what's going on at Origins and to make your shopping experience even better.

• We'll let you know about new products and special offers
• Manage your email subscription
• Easier online shopping - speed your way through checkout
• Keep an online list of your favorite products
• Look up past purchases and reorder with ease
• Create an address book with your "ship-to" addresses (great for gift-giving!)
• Track your orders and shipments with a few easy clicks

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Forgot Your Password?

All of your account details are protected by password, by registering you agree to keep your password and account details confidential.

Click here for password assistance.

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Update My Account Information

Click here to update your account information.

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My Shopping Bag

Click on "my shopping bag" to display your shopping cart with the list of the items selected for purchase, the selected quantities of each, and the total cost of the purchase. You may remove items or change the quantities ordered in this area.

CHANGING QUANTITIES IN YOUR SHOPPING BAG
If you wish to change the quantities of products in your shopping bag. Simply change the value in the Quantity box and check update at the bottom of the page.

DELETING ITEMS FROM YOUR SHOPPING BAG
If you wish to delete an item in your shopping bag, click the "remove" button to the right of the product name. The item will be removed from your shopping cart.

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Order History

Now you can easily and quickly reorder the Origins favourites you have purchased before - from your online account. Just go to "My Account" and click on Shop from Past Purchases to see all of your previous orders. Select the items you wish to order and proceed to checkout. It's that easy.

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Unsubscribe from email newsletters

If you no longer wish to receive email from Origins Online UK, there are several ways to alert us:

Unsubscribe Link - you may click on the link provided on the monthly newsletter to be removed from the mailing list.

Email Request - send an email to us at originsonline@origins.co.uk to unsubscribe.

Phone Request - you may also call 0800 054 2888 and request that your name be removed from our email list.

My Account - you can update your mailing preferences with 'My Account' - edit personal information.

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