Delivery Options & Charges

Yodel is a premium delivery service that offers flexibility to you. On average around 50% of households are empty between 10am and 4pm, therefore we have local couriers that operate between 7.30am and 9pm to provide re-deliveries at a more convenient time. Simply call the phone number on the 'Failed Delivery Card' to arrange a time of delivery that suits you. Please contact us on 0800 054 2888 if you have any problems with arranging re-delivery. Alternatively Yodel will also deliver to a neighbour if you are not at home.

Delivery charges are per order:
(delivery for most standard orders within 2-5 working days)

An order can be delivered to one address only. If you require to send orders to multiple addresses you will need to place a separate order for each address.

Option one - standard
Delivery within two to five working days.
£3.95.

Option two - next day
Delivery the following working day.
Orders must be placed by 12 noon.
£6.50.

Option three - next day (AM)
Delivery by 12 noon the following working day.
Orders must be placed by 12 noon.
£8.00.

Option four - Saturday (AM) Delivery
Saturday by 12 noon.
Orders must be placed by 12 noon on a normal working day.
£10.50.

Option five - Named Day Delivery
You choose the day of delivery!
£4.95.

Rules and Restrictions

UK mainland orders received by 12 noon, Monday to Friday, will be dispatched the same day for the next day delivery option and the following day for standard delivery.

Please allow one additional day for deliveries to off-shore islands, Scottish Highlands and Northern Ireland.

Orders are processed and shipped on working days only (Monday through Friday, excluding bank holidays).

All orders require a signature upon delivery. If you are not there to sign for your order, our delivery company will leave a telephone number for you to call to make alternative arrangements. To ensure secure and undamaged delivery of your order, our delivery company will not be able to leave your order 'hidden' at the address.

We're sorry Origins only delivers online orders to UK addresses (excluding the Channel Islands).

To ensure that there are no mistakes with addresses and to check that our delivery company has all the correct details, we use a system that verifies your address using your postcode.

We are unable to process orders to a P.O Box address.

Satisfaction Guarantee

If for any reason you are not completely satisfied with your Origins Online purchase, simply return the unused portion and we will be happy to remit your account for the full amount of the purchase.