Origins | At Your Service | Delivery and Returns


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	Why Shop with Us
	FAQs
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How To Shop Online	Unsubscribe to Email
How to Create An Account	My Shopping Bag
Update My Account Information	Security
Password

How to Shop Online

Welcome to Origins Online. Shopping is easy, convenient, and secure.

In order to shop online you will need to register with Origins. All of the Personal Information you provide will be held in accordance with our Privacy Policy.

Step One:
Once you have selected the item you want to purchase, type in the number of items (up to four [4] of any single item) in the box next to the "Add to Bag" icon. For more information, view our Maximum Purchase Policy.

For products with different shades, first click on "View All Shades" to view a page that displays all the shades for that product. Find the shade that you like and then type in the number that you wish to purchase in the quantity box.

Step Two:
Click the "Add to Bag" icon to place the product selected and the desired quantity in your shopping bag.

At any time during shopping you may review the items in your shopping bag by clicking on "My Shopping Bag" at the top of each page. If you change your mind, you may delete item(s) in your shopping bag or cancel the entire order before placing it.

Step Three:
When you've completed shopping, click the "Checkout" button found on the top of each page.

Follow the on screen instructions to proceed through the checkout process. Please note that you may change the contents of your shopping bag during checkout prior to clicking on "Continue Checkout" on the Order Review page.

After your order has been submitted, a "Thank You" page will be displayed and your order number will be provided, confirming that your order was successfully received. An email confirming receipt of your order should arrive shortly after your order has been submitted. If an order confirmation does not arrive within 24 hours after submission, please contact us at 0800 054 2888 for assistance.

If you have any questions or concerns when placing an order or if you wish to enquire about a previously placed order, please contact our Customer Service team at 0800 054 2888 or via email at originsonline@origins.co.uk. Please have your order number available.

Selecting Colour Online
This site is best viewed with Netscape or Internet Explorer 5.0 or higher and a minimum monitor resolution of 800 x 600. Please note that monitors display colours differently based upon their settings.

Please feel free to email us with questions about specific colours, and we'll be happy to provide you with any additional description that is available.

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How to Create an Account

In order to shop online you will need to create an account with Origins Online. All of the Personal Information you provide will be held in accordance with our Privacy Policy.

Click here and fill out the requested information to create an account with Origins Online. By creating an account you can take advantage of exclusive shopping offers, new product launches, special sampling programs and much, much more.

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Update My Account Information

Click here to update your account information.

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Password

All of your account details are protected by password, by registering you agree to keep your password and account details confidential

Forgot Your Password?

Password Assistance

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Unsubscribe to Email

If you no longer wish to receive email from Origins Online UK, there are several ways to alert us:

Unsubscribe Link - you may click on the link provided on the monthly newsletter to be removed from the mailing list.

Email Request - send an email to us at originsonline@origins.co.uk to unsubscribe.

Phone Request - you may also call 0800 054 2888 and request that your name be removed from our email list.

My Account - you can update your mailing preferences with 'My Account' - edit personal information.

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MY SHOPPING BAG

Click on "my shopping bag" to display your shopping cart with the list of the items selected for purchase, the selected quantities of each, and the total cost of the purchase. You may remove items or change the quantities ordered in this area.

CHANGING QUANTITIES IN YOUR SHOPPING BAG
If you wish to change the quantities of products in your shopping bag. Simply change the value in the Quantity box and check update at the bottom of the page.

DELETING ITEMS FROM YOUR SHOPPING BAG
If you wish to delete an item in your shopping bag, click the "remove" button to the right of the product name. The item will be removed from your shopping cart.

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Security

Welcome to the Safety and Security Section of Origins Online. At Origins Online UK, we understand how important security is to you. When you order online with us, we use Secure Socket Layer (SSL) encryption technology. In order for encryption to take place, your browser must have the SSL protocol. The following browsers that have this software are: Netscape 2.0 or higher Microsoft Internet Explorer 2.0 or higher Frequently Asked Questions (FAQ's) on Safety and Security: How do I know if a Web site is secure? There are several ways to confirm that you are in a secure area.

1. Netscape 2.0 or higher, Microsoft Internet Explorer 2.0 or higher, and America Online for Windows 3.0 or higher will show a padlock symbol in the lower left corner of the browser that indicates you are in a secure mode.

Netscape Navigator 2.0 and higher
Normal Mode
Secure Mode

Internet Explorer 2.0 and higher
Normal Mode
Secure Mode

2. You can also tell you are in a secure area by checking for a padlock in the bottom right of your screen.

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