Origins | At Your Service | Shopping Information


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	Shopping Information
	Consumer Awareness
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	General Info

How to Shop Online	Search and Browse for Products
Online Shopping Benefits	Item Availability/Out of Stock
My Shopping Bag	Order History
Maximum Purchase Policy	Offer Codes

Online Shopping Benefits

Why shop at Origins.co.uk?

"99% of our customers would recommend Origins.co.uk to friends and family"

It's Safe to shop at Origins.co.uk

All payments are processed through World Pay, high protection against online fraud.
Origins is also an ISIS accredited retailer and is verified as an ISIS compliant website www.imrg.org/isis.
We can assure you that any transactions that you make and any personal information you give us are secure as possible

Excellent customer service

Email Support and response within 24 working hours.
UK Customer Contact Centre available between 9am-6pm Monday to Friday 9am-5pm on Saturdays.
Delivery guaranteed on time and beautifully gift wrapped or packed.
94% of our customers find that our courier service suits their needs.
Customer quote:
‘How refreshing to find a company whose excellent products are matched by equally excellent service. Bravo!! And thank you'.

Exclusive Promotions

2 Free samples with every order at checkout.
Free Standard Delivery on orders over £75.
Complimentary gift wrap on special occasions such as Christmas time and Mother's day.

Product Exclusives and Previews

Product previews, be the first to hear about new products, offers and exclusives by signing up to our e-newsletters.

Product Availability

We have the largest stockholding in the UK of any Origins outlet. If your local store has run out of a product we are likely to have it in stock.
We offer limited distribution and exclusive products online.
If a product is out of stock, we offer a free email notification service.
Be the first to hear about our Online exclusives and Online previews.
We liaise closely with stores & continually monitor online sales to ensure that we hold sufficient stock levels.

Delivery Options

Please be assured that origins.co.uk is not affected by the intermittent postal strikes as we deliver all of your purchases securely using the private courier service DHL.
Premium courier delivery DHL@HOME offers flexibility to you.
5 Delivery options to suit your needs:
- Option 1: Standard Delivery within 2-5 working days.
- Option 2: Named Day Delivery. Delivery on the day selected.
- Option 3: Next Day Delivery. Delivery on the following working day.
- Option 4: Next Day AM. Delivery by 12 noon the following working day.
- Option 5: Saturday AM. Delivery by 12 noon on a Saturday.

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